Clarification Text on Personal Data Processed in Contact and Information Request Forms

As HEDEF YATIRIM BANKASI A.Ş. ("BANK"), we attach importance to the protection of your personal data we process. For this reason, we show all necessary efforts and care to process and store your personal data in accordance with the Law No. 6698 on the Protection of Personal Data ("KVKK"). BANK, as the Data Controller, takes the necessary administrative and technical measures to protect your personal data in all transactions related to your personal data, and processes your personal data in accordance with the KVKK under the conditions described below and within the limits stipulated in the legislation.

Identity and Contact Information of the Data Controller

Data Controller: HEDEF YATIRIM BANKASI A.Ş. (VKN: 4611041275)

Address: İnkılap Mah. Dr. Adnan Büyükdeniz Cad. No:4/2 Cessas Plaza Kat:3 D:8 Ümraniye/İstanbul

Phone Number: +90 216 501 11 00

E-Mail : iletisim@hedefyatirimbankasi.com.tr

Registered E-Mail : hedefyatirimbankasi@hs03.kep.tr

Purposes of Processing Your Personal Data

Your personal data;

Carrying out studies to ensure that our customers benefit from the trainings, conferences, seminars, investor meetings, products and services offered by BANK and third parties to whom your personal data are transferred in accordance with the legislation in the best way,
Conducting activities for customer satisfaction,
Execution of sales and marketing processes and customer relations for the products and/or services offered by the BANK,
Contacting customers and related persons whose data are processed within the scope of advertising, campaign and promotional activities, campaigns, subscriptions and data analysis applications to be made through social media and other electronic media,
To fulfill the legal obligations of our Company as the data controller,
It is processed for the purposes of communicating with those who submit their requests and complaints to BANK.

To Whom and For What Purpose the Processed Personal Data Can Be Transferred

Your personal data may be transferred to our business partners, performance assistants, consultant companies, suppliers, direct and indirect shareholders, affiliates and subsidiaries, employees of our Company, third parties to whom support services are provided or services are received by our Company, our group companies, private institutions and organizations and public institutions and organizations within the scope of the above-mentioned purposes, within the framework of the personal data processing conditions specified in Articles 8 and 9 of the KVKK; when necessary for BANK to fulfill its legal obligations and commercial activities and to provide goods and services to you within the framework of BANK's commercial activities. All kinds of technical and administrative measures are taken to ensure data security during and after the sharing process of your personal data.

Method and Legal Grounds for Collecting Personal Data

Your personal data may be legally obtained through automated or non-automated methods and through different channels such as headquarters units, offices, call center, website, e-mail, digital messaging platforms, social media channels, mobile applications and similar means verbally, physically, electronically or through closed circuit imaging systems and other methods. In addition, your personal data collected may vary depending on the service, product or commercial activity provided by our Company.

Your personal data is processed based on the reasons of lawfulness due to the explicit consent of the person concerned in paragraph 1 of Article 5 of the Personal Data Protection Law No. 6698 or the grounds stipulated in paragraph 2 of Article 5 of the Personal Data Protection Law No. 6698 due to your request through contact and information request forms. In case your consent is withdrawn, your personal data will be anonymized and will not be used if the grounds stipulated in Article 5, Paragraph 2 of the Law No. 6698 on the Protection of Personal Data are not available. The Company periodically checks whether the data should be anonymized and anonymizes the data that needs to be anonymized ex officio.

Your Rights as Data Subject

As a data owner, if you submit your requests regarding your rights specified in Article 11 of the Law on the Protection of Personal Data to our Company by the methods specified below, our Company will finalize the request free of charge within thirty days at the latest, depending on its nature. However, if the transaction requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board may be charged.

The relevant person whose data is processed, as specified in Article 11 of the KVKK;

To learn whether personal data is being processed or not,
Request information if their personal data has been processed,
To learn the purpose of processing personal data and whether they are used for their intended purpose,
Knowing the third parties to whom personal data are transferred,
To request correction of personal data in case of incomplete or incorrect processing and to request notification of the transaction made within this scope to third parties to whom personal data is transferred,
Although it has been processed in accordance with the provisions of the Law and other relevant laws, to request the deletion or destruction of your personal data in the event that the reasons requiring its processing disappear and to request notification of the transactions made within this scope to third parties to whom your personal data has been transferred,
To object to the emergence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems,
In case of damage due to unlawful processing of personal data, they have the right to demand compensation for the damage.

Application and Right to Information

Pursuant to paragraph 1 of Article 13 of the KVK Law, you can send your request to exercise your rights specified in Article 11 of the same law in writing or by using the e-mail address you have previously notified to our company and registered in our system to iletisim@hedefyatirimbankasi.com.tr or İnkılap Mah., Dr. Adnan Büyükdeniz Cad., No:4, 2nd Blok Cessas Plaza, D:8, Ümraniye/İstanbul or to hedefyatirimbankasi@hs03.kep.tr with secure e-signature. You can also apply to our company by other methods specified in the KVKK and to be specified. You can access the necessary explanations and the application and information request form from the link on our website.

In the application

Your name, surname and signature if the application is in writing,
If you are a citizen of the Republic of Turkey, your Turkish ID number; if you are a foreigner, your nationality, passport number or ID number, if any,
Your residential or workplace address for notification,
Your e-mail address, telephone and fax number, if any,
You must have the subject of your request. Information and documents related to the subject should be attached to the application.

Our Company will finalize your requests within this scope free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, the fee in the tariff determined by the Board may be charged. In addition, only the part of your applications related to you will be answered, and an application made about your spouse, relative or friend will not be accepted.